SYLLABUS

Course Name

Marketing Management

Type of Course

Core

Course Code

MBM21C11

 

 

 

Course Summary & Justification

This course enables the students to:

A.     Get introduced to the nature and significance of the Marketing Function and the Marketing management process.

B.     Develop an understanding of the STP Process

C.    Outline the key aspects of the Buying Behaviour of consumers

D.    Explain the factors affecting various product and pricing decisions.

E.     Explain the factors affecting various channel management and Marketing communication decisions.

Semester

2

Credits

3

 

Total Student Learning Time (SLT)

 

Learning Approach

 

Lecture

 

Tutori al

 

Practi cal

 

Other s

 

Total Learning Hours

Authentic learning Collaborative learning Case based learning

 

45

 

5

 

-

 

10

 

60

Pre-requisite

NIL

As per the requirement of the course

Others- Library, field work, seminar and assignment preparations, test, journal, discussion etc.

 

COURSE OUTCOMES (CO)

 

CO

No.

Expected Course Outcome

Upon completion of this course, students will be able to;

Learning Domains

 

PSO No.

 

1

Analyse the environment and recommend appropriate Segmentation, Targeting and Positioning Strategy for a

product, to achieve the business goals.

 

An

 

2

2

Analyse and explain the buying behaviour of a given target market segment.

An

2

 

3

Recommend suitable product, pricing, distribution and

Marketing Communication strategies for a brand to achieve the Marketing objective in a global context

 

C

 

12

4

Analyse the position of Indian business in global environment in the marketing context

An

13

*Remember (R), Understand (U), Apply (A), Analyse (An), Evaluate (E), Create (C), Skill (S), Interest (I) and Appreciation (Ap)


COURSE CONTENT

 

 

Hrs

CO.No.

Unit 1 : Introduction

8 Hrs

1.1

Meaning and Scope of Marketing; Marketing Philosophies and corporate orientation towards market place

2

1, 2

1.2

Marketing Management Process an Overview; Concept of Marketing Mix, global marketing mix

2

1,2,3

1.3

Understanding Marketing Environment

1

2,3

1.4

Marketing information system and Fundamentals of Marketing Research.

2

1

1.5

Marketing in the 21st century – challenges and opportunities

1

3

Unit 2 : Market Analysis

12 Hrs

2.1

Consumer Markets, Factors affecting consumer behaviour & consumer decision making process

2

2

2.2

Business Markets, Factors affecting consumer behaviour & consumer decision making process,

2

2

2.3

Steps involved in Market oriented strategic planning, Preparation of a marketing plan.

2

2

2.4

Purpose of Segmentation, Basis of segmenting Consumer and Business Markets.

2

2

2.5

Market Targeting and Product Positioning, Choosing and creating points of parity and Points of difference.

2

2,3,4

2.6

Planning for global marketing, emergence of India in the global market

2

2,3,4

Unit 3 : Product and Price Mix

12 Hrs

3.1

Classification of products, product levels

2

1,2

3.2

Analysis of product line & product mix

2

2,3

3.3

Concept of Product Life Cycle and Strategies to be adopted at each stage of the product life cycle.

2

4

3.4

New Product Development and the steps involved in NPD.

2

3,4

3.5

Steps involved in setting a Price, Various pricing methods.

2

3,4

3.6

Global marketing strategies – product and pricing

2

3

Unit 4 : Promotion and Distribution

8 Hrs

4.1

Meaning and Role of IMC, designing effective communication programme

1

3, 4

 

4.2

Meaning and role of the elements of communication mix (Advertising, Sales Promotion, Direct marketing, Personal Selling &

Public Relations)

 

2

 

3, 4

4.3

Distribution channel decisions: Types and functions of intermediaries

1

3, 4

4.4

Selection and management of intermediaries; Wholesaling, retailing, Clearing & Forwarding agencies.

2

3, 4

4.5

Logistics decisions: Introduction to Inventory management,

warehousing, transportation and insurance.

2

3, 4

Unit 5 : Emerging trends and issues in marketing

05 Hrs

5.1

Controlling the marketing effort & Marketing Audit

1

3, 4

 

5.2

Emerging trends and issues in marketing: Consumerism, Social

marketing; direct and online marketing; digital marketing, Green Marketing

 

2

 

3, 4

5.3

Introduction to Marketing analytics

2

3, 4


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Teaching and Learning Approach

Classroom Procedure (Mode of transaction)

Authentic learning, case-based learning, collaborative learning, seminar, group activities.

 

CD                                Course Delivery methods CD1               Lecture by use of boards/LCD projectors CD2             Tutorials/Assignments

CD3     Seminars

CD4     Mini projects/Projects

CD5     Laboratory experiments/teaching aids CD6            Industrial/guest lectures

CD7     Industrial visits/in-plant training

Self- learning such as use of NPTEL materials

 

 

Assessment Types

Mode of Assessment

·        Continuous Assessment (CA)

o   Tests

o   Seminar Presentation – a theme is to be discussed and identified to prepare a paper and present in the seminar

o   Assignments

·        End Semester Examination

 

REFERENCES

1.     Philip Kotler, Kevin Lane Keller, Abraham Koshy, Mithileswar Jha; “Marketing Management – A South Asian Perspective”, Pearson Education India Limited, New Delhi,

2.     Etzel, M., Walker, B., Stanton, W. and Pandit, A (2009). Marketing Management, Tata McGraw Hill, New Delhi

3.     Ramaswamy, V.S and Namakumari, S. (2009) Marketing Management: Global Perspective, Indian Context, 4th Edition, Macmillan Publishers India Ltd., New Delhi

4.     Saxena, Rajan (2009), Marketing Management, Fourth Edition, Tata McGraw Hill Education Pvt. Ltd. New Delhi.

5.      Louis E. Boone and David L. Kurtz (2007). Principles of Marketing, 12th Edition, Cengage